Hours: 37 hours per week / 52 weeks per year
Contract Type: Permanent
Blackburn College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here. We strive to make our employee community a welcoming, caring, and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals.
We are proud to offer the full range of qualifications that students need to fulfil long and valuable careers. With purpose-built facilities, excellent grades, expanding catchment area, and purposeful vision. We believe that attending college is about more than achieving a qualification and aim to give all learners an opportunity to develop their full potential in a friendly and supportive environment. There has never been a better time to join us!
The Role
Working within the college libraries (The Exchange and Blackburn University Centre Library) you will create a welcoming, positive experience for customers and assist students and staff in making full use of the resources available, whilst embracing the latest technologies to enhance their learning experience. You will work with a wide range of individuals and be able to respond to individual needs, demonstrating excellent interpersonal and communication skills. You will also liaise with the Digital Resource Lead to plan and deliver a program of activities for students and staff on a range of learning topics. The role will require close liaison with teaching staff across the college to develop a responsive service which enhances and supports curriculum needs.
What are we looking for?
Excellent interpersonal and communication skills are essential to enable you to develop professional links with a wide range of individuals, at a variety of levels. Knowledge of using and exploiting a range of online resources (databases, e-journals, e-book, websites and portals to help with online research.
Experience in the use of a range of IT packages and systems and working in a customer focused environment is essential. You will also have a minimum level 2 or equivalent qualification in literacy and numeracy and a customer service or administrative qualification at Level 2 or above or willing to work towards within two years of appointment.
What makes Blackburn College an Employer of choice?
You'll have access to a wide range of benefits and support, including, but not limited to:
Salary band: Business Support Fixed Point 17: £22,289
Regular Staff Physical Activity Sessions and reduced-price gym membership
Cycle to Work Scheme
Family-friendly policies
Free eye tests and contribution to VDU-use-only glasses
Several food outlets with a variety of menu choices
A full range of discounted professional Hair & Beauty services provided by the Academy Salon
Professional bakery offering a variety of fresh breads, cakes, and ready meals.
Employee Assistance Programme with a 24/7/365 helpline for advice and support
Closing Date: 9am Thursday 19 September 2024
Interview Date: To be confirmed
Please click apply and we will email you the full JD, PS & application form. Please demonstrate clearly on your application form how you meet the criteria detailed in the person specification.